At ASHU TOUR AND TRAVELS PVT. LTD. we are dedicated to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, share, and protect your information when you use our services related to Char Dham Yatra, camping, rafting, accommodations, and other related activities. By accessing or using our services, you consent to the practices described in this policy.
1. Information We Collect
We collect personal and non-personal information when you interact with us, including:
- Personal Information: This may include your name, contact details (phone number, email address), payment information, identification documents (for booking purposes), and any other information you provide when booking our services.
- Travel Preferences: Information related to your trip, including your chosen destinations, dates of travel, and special requests.
- Non-Personal Information: We may collect non-personal information, such as your IP address, browser type, device information, and website usage patterns, which helps us improve your experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Booking and Managing Services: To facilitate bookings for Char Dham Yatra, camping, rafting, accommodations, and other travel-related services.
- Customer Support: To respond to your inquiries, provide assistance, and offer relevant information regarding your bookings.
- Personalization and Improvement: To tailor our services to your preferences and improve our offerings based on customer needs.
- Marketing and Updates: With your consent, we may send promotional offers, newsletters, and updates related to our services. You can opt-out at any time.
- Compliance and Legal Obligations: To comply with legal requirements and protect against fraud or misuse of our services.
3. Sharing of Information
We may share your information with trusted third parties, but only under specific circumstances:
- Service Providers and Partners: We may share information with trusted partners to facilitate services, including transportation providers, accommodation partners, and adventure activity providers.
- Legal Compliance: We may disclose your information to comply with applicable laws, respond to government requests, or to protect our rights or the safety of our clients and partners.
4. Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to enhance user experience and collect information about browsing activities. Cookies help us understand site traffic and customize our services. You can manage cookie settings in your browser, although disabling cookies may impact certain features of our site.
5. Data Security
We prioritize the security of your personal information and use appropriate safeguards to protect it from unauthorized access, disclosure, or alteration. However, please be aware that no security measures are infallible, and we cannot guarantee absolute security.
6. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external websites, and we encourage you to review their privacy policies before providing any personal information.
7. Children’s Privacy
Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we discover that a child has provided us with personal information, we will promptly delete it.
8. Your Rights
You have certain rights regarding your personal information, including:
- Access and Correction: You can access, update, or correct your personal information at any time.
- Opt-Out: You may unsubscribe from marketing emails by following the instructions provided in each email.
- Deletion and Restriction: You may request the deletion or restriction of your data, subject to legal obligations.
To exercise these rights, please contact us at +918449738986
9. Changes to This Privacy Policy
We may periodically update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review the policy regularly.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
ASHU TOUR AND TRAVELS PVT. LTD. Customer Support
Email: ashutour29@gmail.com
Phone: +918449738986
Address: Haridwar Road Motichur Fly Over Near Post Office Road Reliance Tower Haripur Kala, Rishikesh, 249205
By using our services, you acknowledge that you have read and agreed to this Privacy Policy. Thank you for trusting ASHU TOUR AND TRAVELS PVT. LTD. with your travel arrangements and personal information.
